Exchange policy

Exchange requests will only be accepted under the following conditions:

• The product must be unused, unworn, and in its original condition.
• All original tags, accessories, and packaging must be intact.
• Exchange requests must be raised within 7 days from the date of delivery (date of order received).
• An unboxing video is mandatory for all exchange requests.
• Clear images of the defective, damaged, or incorrect product must be provided.
• A copy of the invoice is mandatory for processing the exchange.
• All exchange requests will be accepted only through email communication.
• No additional or hidden charges will be applicable for eligible exchanges.

Please Note:

• We do not offer monetary refunds under any circumstances.
• Only product exchanges are allowed.
• In special cases, the exchange request timeline may be extended up to 1 month from the date of delivery, subject to review and approval by the management/team.